RGPD

Privacy Policy - Tissus-Print.com

Last updated : 15 April 2025

At Tissus-Print.com, we take very seriously the protection of your personal data. In accordance with GDPR Law 2024, we have put in place strict measures to ensure the security and confidentiality of your information. This privacy policy explains what data we collect, how we use it, and what your rights relate to your personal information.

1. Collection of Personal Data

We collect the following information:

  • Identification data: last name, first name, e-mail address, postal address, telephone number.
  • Connection data: iP address, browser type, operating system.
  • Transaction data: purchasing history, method of payment.
  • Navigation data: pages visited, duration of visit, clicks, preferences and interests.

2. Use of Personal Data

Your personal data is used to:

  • Order Processing: management of purchases, deliveries, returns, and refunds.
  • Customer service: answers to your questions and requests, technical assistance.
  • Improvement of our services: analysis of purchasing behaviour and preferences in order to optimize our offer and services.
  • Marketing: sending newsletters, promotions and special offers (with your prior consent).
  • Security: fraud prevention and protection of our site against malicious activities.

3. Sharing of Personal Data

We share your personal data with:

  • Service Providers: delivery companies, payment processors, hosting providers, and other services necessary to operate our site.
  • Legal authorities: when required by law or to protect our legal rights.

4. Data retention

Your personal data is kept for a limited period of time:

  • Transaction data: retained for 10 years in accordance with tax and accounting obligations.
  • Marketing data: retained until you withdraw your consent.
  • Navigation data: kept for 13 months.

5. Data security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure or destruction.

6. Your Rights

In accordance with the GDPR, you have the following rights:

  • Access: you can request a copy of the personal data we hold about you.
  • Correction: you can request correction of your personal data if it is inaccurate or incomplete.
  • Removal: you may request the deletion of your personal data, subject to the legal obligations of retention.
  • Opposition: you can oppose the processing of your data for legitimate reasons.
  • Portability: you can request to receive your personal data in a structured and commonly used format.

7. Contact

To exercise your rights or for any questions regarding our privacy policy, please contact us at:

  • Mailing address: Tissus-Print.com, 86 rue des Découvertes, 83390 Cuers, France
  • Email: [email protected]
  • Telephone: +33 4 22 59 06 36

8. Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Any changes will be published on this page with an update date. We encourage you to check this page regularly to stay informed of any changes.

By using our site, you accept this privacy policy. Thank you for your trust and loyalty.

Tissus-Print.com committed to respecting your privacy and protecting your personal data in accordance with applicable regulations.

9. Analysis tools

We also use analytical tools like Microsoft Clarity to better understand how our visitors interact with our site. These tools record anonymous data via cookies and similar technologies to improve the user experience and optimize our website. For more information, see Microsoft's Privacy Policy.